Terms of Service

Last Updated: March 2026


1. Acceptance of Terms

By requesting and utilizing the services of Harbor Logic LLC ("we", "our", or "us"), you agree to the following terms. These terms ensure a clear, professional working relationship for your fractional IT and systems architecture services.

2. Services Provided

Harbor Logic provides fractional IT operations, cloud management, server administration, and network configuration for businesses. We strive to provide the highest quality of enterprise-level service, but we do not guarantee that all hardware or legacy software issues can be resolved, especially in cases of hardware failure, obsolescence, or unsupported third-party vendor code.

3. Billing and Payment

For break-fix, ad-hoc, and standard project support, a rate of $150 per hour applies, billed in 15-minute increments after the first hour. Payment is due upon receipt of the invoice. Retainer-based fractional IT operations begin at a minimum of $500 per month, billed consecutively on the first of each month, and are governed by a specific Service Level Agreement (SLA) outlining reserved hours and response times.

4. Client Responsibility & Data Backup

You are solely responsible for ensuring your business data is backed up. Prior to Harbor Logic performing major migrations, server maintenance, or network changes, it is your responsibility to verify that critical data, databases, and digital assets are securely backed up. Harbor Logic shall not be held liable for any data loss, hardware failure, or software corruption that occurs before, during, or after our service operations.

5. Limitation of Liability

In no event shall Harbor Logic, William Jarosko, or its contractors be liable for any indirect, incidental, or consequential damages arising from the use of our services, including but not limited to lost profits, business interruption, or loss of digital assets. Our maximum liability shall not exceed the total amount paid by your organization for the specific service or monthly retainer in question.

6. Governing Law

These terms shall be governed by and construed in accordance with the laws of the State of Florida. Any disputes shall be resolved in Charlotte County, Florida.